Once i acquired into the complimentary hotel that American set up for me, I referred to as 800-433-7300 and talked to an agent there who, to my surprise was not able to see flights that were offered on USAIR. She advised me there were no open up seats on any in the early USAIR flights. I was on the web and could see that there have been readily available flights. I truly booked a flight to confirm it to her.
I felt compelled to condition that I can now not fly along with you, while you keep on to take care of people with out respect. The latest, the service Pet issue. What on earth is Incorrect together with your instruction? Whichever it is actually, I are not able to fly with a corporation that cannot adequately coach its staff. Very good bye!
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Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de forty five minutos en salir por ende he llegado tarde a Miami y perdi mi conexion rumbo Big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no era su culpa eso era lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar resort,comida por culpa del retraso,yo llame esa noche en el hotel y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
I am sorry to express that our expertise on the AA counter in Newark was below stellar – Of the two consumer service reps for the counter assisting travellers examining in, one particular devoted her time to ONLY Top quality travellers, and one other female appeared to do as tiny as is possible – too busy stressing about what All people else was doing – all apart from what she could BE carrying out! As the road grew for a longer time, the much less intrigued she grew to become, and her Mindset was horrific – It took us considerably less the perfect time to get to your Airport than it did standing in line to examine in! (more than an hour with only four folks in front of us). By the time we stepped up on the counter – a different consultant acquired on board – we needed to “tranquil ourselves down†– you may think about how another forty or so persons began to sense at the rear of us! When you continually strive to inform us, you “treatment†about the passenger, and this specific could use a bit of attitude adjustment – or discover her another posture!
I used to be on hold for about forty minutes, with frequent ‘updates’ from the supervisor named Tony…who was speaking to some unknown Office to check on the next, lacking voucher….when…Sure,, I was Slash off! I identified as back…only being explained to the wait could well be 18-twenty five minutes. I’m nevertheless waiting on this connect with back. This journey is definitely the excursion of the life span for my husband, a wounded veteran and most cancers survivor.
My friend of mine booked my Mother a reservation from haiti to miami fl I compensated her $three hundred to get me the fares on the other hand she didn't instructed me the flight will probably be scheduling on the nonrevenue flight it absolutely was a ridicullus moment for all of us, quesion I have Should the seat is not really promise why did she took the money from me
A brief clarification of your complete rationale that is Utilized in the task. Also, the excerpt consists of numerous varieties of procedures that needs to be employed to be able to look for the discrepancy.
I not long ago took a flight from JFK to St Thomas on the Saturday 8 am flight and had one of the most helpful, productive knonwledgable flight attendant she was great. I might love to thanks her for earning my journey much more enjoyable.
Walberg adjusted my seats.I think the personnel inUS air is rather impolite and I don’t need to vacation anymore
I would love an individual to phone me regarding the 3 worst client service calls I've ever had right now. Email me to start with Considering that the representative stated I'm able to only do it in crafting. #flysouthwest. #behelpfulfail
I am 77 12 months outdated I system this superb trip with my daughter to show her our heritage in Chile, we compensated almost $3000.00, we flew to South The usa Chile on 12/27-01/06/2016, then the nightmare started off the fly from Miami to Santiago scl , we seat in the runway for two hrs because of luggage delayed, the pilot claimed it was difficulty with not ample personnel to load the airplane AA957 with baggage. then our seats issue: seat 41A , my daughter TV was broken, my seat 41B my arms ended up damaged, wouldn’t move up, so and After i really need to check out the bathroom I couldn’t get up, because I have Diabetes I need to check out the toilet that is certainly resource why I took the tip seat Once i attempted to climbing in excess of the arm I Slash my leg and was bleeding. I inquire the flight attendant for help, she was no help in the least. my daughter tried to help me by climbing over me since we couldn’t get any help. she slip and fell on both of those arms wanting to climb in excess of me and bruised the inside of her legs genuinely poor. Now we have pics of her leg and my leg seem like elephant toes, let me tell you it hurt so poor I cried in the agony, The complete two weeks in Chile I'd to purchase sneaker a person sizing larger due to the fact my feet were so swollen and my daughter couldn’t dress in her bathing match considering that the inside of her leg had been all bruised up.